Dallas Theological Seminary

How additional ad copy affects clickthrough rate

Experiment ID: #5699

Dallas Theological Seminary

The DTS mission is, “to glorify God by equipping godly servant-leaders for the proclamation of His Word and the building up of the body of Christ worldwide.” They strive to help men and women fulfill the Great Commission and the Great Commandment, or more simply: Teach Truth. Love Well.

Experiment Summary

Timeframe: 11/01/2015 - 11/30/2015

Dallas Theological Seminary was promoting their Christmas devotional series as a free offer on Facebook. Previous testing had shown that using copy in the image of the ad increased clickthrough rate and conversion rate. But as they reviewed their ad, they wondered if there was actually too much copy in the ad, and reading it bogged the reader down and kept them from clicking.

They made a treatment that removed the subheadline from their ad image, leaving only a single call-to-action with no supporting copy in order to simplify the value proposition.

They launched an A/B test to determine a winner.

Research Question

How does reducing copy in the image affect clickthrough rate?

Design

C: Control
T1: Treatment 1

Results

 Treatment NameClick RateRelative DifferenceConfidence
C: Control 2.3%
T1: Treatment 1 2.8%19.8% 95.9%

This experiment has a required sample size of 9,173 in order to be valid. Since the experiment had a total sample size of 19,763, and the level of confidence is above 95% the experiment results are valid.

Flux Metrics Affected

The Flux Metrics analyze the three primary metrics that affect revenue (traffic, conversion rate, and average gift). This experiment produced the following results:

    19.8% increase in traffic
× 0% increase in conversion rate
× 0% increase in average gift

Key Learnings

The ad with reduced copy produced a 19.8% increase in clickthrough rate, which indicated that less copy simplified the value proposition enough to attract more interest from people who saw it.


Experiment Documented by Jeff Giddens
Jeff Giddens is President of NextAfter.

Question about experiment #5699

If you have any questions about this experiment or would like additional details not discussed above, please feel free to contact them directly.