NextAfter

How a more specific subject line increased clicks in a nurture email

Experiment ID: #3944

NextAfter

Experiment Summary

Timeframe: 04/05/2018 - 04/16/2018

In this experiment, the email we were sending was a round up of fundraising content that Brady had read over the course of the previous week. The goal was to drive recipients to click and engage with other content as ongoing nurture of our house file. The original subject line was related to the content of the email and a specific reference made within the body copy.

We wondered if a subject line that was more specific to what kind of content the reader would find within the email would prime the reader and drive more clicks.

Research Question

Will a more specific subject line increase clicks?

Design

C: An Email Unlike Any Other…
T1: The best stuff I've read this week

Results

 Treatment NameClick RateRelative DifferenceConfidence
C: An Email Unlike Any Other… 3.5%
T1: The best stuff I've read this week 4.5%26.0% 95.7%

This experiment has a required sample size of 3,480 in order to be valid. Since the experiment had a total sample size of 7,422, and the level of confidence is above 95% the experiment results are valid.

Flux Metrics Affected

The Flux Metrics analyze the three primary metrics that affect revenue (traffic, conversion rate, and average gift). This experiment produced the following results:

    26.0% increase in traffic
× 0% increase in conversion rate
× 0% increase in average gift

Key Learnings

Although the treatment saw a slight decrease in open rate, it saw a 26% increase in overall clicks. This shows that a subject focused on the specifics of the email content effectively primes the user, driving a greater interest in clicking and engaging.


Experiment Documented by Nathan Hill
Nathan Hill is Vice President, NextAfter Institute.

Question about experiment #3944

If you have any questions about this experiment or would like additional details not discussed above, please feel free to contact them directly.