Almost every fundraiser or marketer I’ve talked to has a similar story about year-end fundraising: they spend hours and hours coming up with new ideas and new strategies, only to end up doing the same thing they did the year before.
Doing the same thing over and over again will never help you grow your year-end fundraising revenue. You have to try something new.
Here are 10 simple year-end fundraising ideas that you can easily apply to your campaign this year to help grow results – all based on data and results from over 2000 online fundraising experiments.
Idea #1 – Don’t be afraid to write a long year-end fundraising email (or a really, really long email).
One of the most common questions about email fundraising is, “How long should my emails be?” Here’s the short answer:
“Your emails should be as long as it takes to thoroughly explain why someone should give to your organization.”
The hard part is understanding exactly how much information is needed for your donor to trust that investing their money with your organization is the right decision.
For example, in this experiment, we started with a really, really long email appeal. We thought that we could condense the same information down into an email appeal that was half the size (maybe even shorter).
The results? The shortened email got more clicks, but it saw a 57% decrease in donations. This contradicts every best practice out there.
Here’s the main takeaway: It often takes much more copy than you think to thoroughly explain why someone should give to your organization. Don’t be afraid to write long emails for your year-end fundraising appeals.
Idea #2 – Ask donors for a phone number, and send a thank-you voicemail afterwards.
Generally speaking, adding more fields to your donation form is a bad idea – especially if you’re asking for excessive or too personal of information.
But if you don’t ask for a phone number, you can make phone calls or send voicemails to cultivate your donors. And according to a study from GuideStar, donors may give up to 42% more after 14 months if they receive a thank you call from a board member (more on how to make this super easy and scalable in a second).
How do you ask for phone number without asking for too much information? Make your phone number field optional.
According to our testing, using an optional phone number field doesn’t affect donations. But requiring a phone number can decrease donations by 42.6%.
Once you have the phone number, you need to be able to make some thank you calls. But depending on the size of your organization, that may seem impossible.
The good news – there are services popping up left and right that will let you send voicemails in bulk to your donors without having to even ring their phone. Obviously it’s better if you can make a personal phone call, but here are some tools to make it easier:
- SlyBroadcast (we’ve used this and trust it)
- JustDeliverIt (looks reliable)
- Ringless Messages (looks similar)
Idea #3 – Use content as a bridge to ask for a donation; especially for new donors.
It’s tempting to flip all of your communication channels to ask directly for donations during year-end fundraising. But not everyone is going to be ready to give, especially those that have never donated before.
Here’s what I’d recommend…
If you have any acquisition campaigns (free downloads, online courses, email sign-ups, quizzes, petitions, etc), keep them running. But try using what we call an instant donation page as your confirmation page.
In short, the instant donation page becomes your confirmation page after someone submits a form. This page briefly thanks them for downloading your ebook, opting in to your email series, or whatever the offer was. But it then pivots into a donation ask, making an appeal related to the original acquisition offer.
The key here is to make sure your donation form is on this page – don’t make people have click again to get there.
Here’s an experiment that illustrates the model, and shows its effectiveness:
The direct donation ask resulted in zero donations. The content offer to instant donation page resulted in a 209% increase in clicks, and a 1.18% donation conversion rate.
Want to learn more about how to use the instant donation page? You can read a quick blog post about it here. You can download a free template here. Or you can take the free online course (it’s covered in session 7).
Idea #4 – Don’t use videos to make your year-end fundraising appeal; use them to prime donors for your appeal.
People get angry when they hear this, but videos are not the most effective way to ask for a donation. At least not directly. Here’s an example:
In this case, replacing the video with text that explained the same message led to a 560% increase in donations.
Let me say that again…Removing the video led to a 560% increase in donations!
If you think this is just a one-off example, check out these other experiments showing the same type of result:
- Experiment #3970 – Removing the video increased donations by 203%.
- Experiment #1985 – Adding a video decreased revenue by 81%
If you want to (or have to) use a video in your year-end fundraising, use it as a primer to show your potential donors the value of your organization before you make your appeal like this:
- Send it in an email towards the start of your campaign without any sort of donation ask.
- Then send a direct ask donation appeal without a video within 2 weeks.
Idea #5 – Ask donors to upgrade to a recurring donation when they click to submit their gift.
Recurring donors can be up to 4x more valuable than a one-time donor. And with year-end fundraising being the biggest giving season of the year, increasing the rate that donors become recurring donors could make an enormous impact on revenue.
One way we’ve found to help boost recurring giving numbers is to use a pop-up prompt on your one-time donation form. It works like this:
- Donors come to your donation page.
- They put in all their info for a one-time gift.
- They click the button to submit the donation form.
- A pop-up appears that asks the donor to upgrade their gift to recurring.
We tested this model and saw a 64% increase in recurring donations – all without affecting the overall donation conversion rate. In other words, we had the same total number of donors, but a larger percentage were recurring donors.
#6. Use a match to incentivize donors to give now.
Your value proposition is the primary way to help a donor know why they should give to you. But we also want to make sure donors know why they should give to you now instead of later.
One way you can incentivize someone to give now is by using a matching challenge. Now, I know this takes some additional work to get a board member or a know major donor on board, but letting a donor know their gift can be matched can go a long way towards increasing donations.
Just look at the experiment below.
In this experiment, this organization tested using a matching opportunity in their email. The copy spent a little more time emphasizing the financial need, and then offered the match as a means of helping meet that need.
This organization saw a 50% increase in donations by using a match in their email copy.
Consider how you can use a match during your year-end fundraising campaign – both in your year-end emails and on your donation page.
#7. Use a countdown clock to convey urgency in your year-end fundraising.
Another tool we have to convey urgency is a countdown clock. Now, there is some research to suggest that introducing a countdown clock too early in your campaign doesn’t make much of a difference.
But using a countdown clock in the last week of your year-end fundraising campaign could increase donations.
In this experiment, the original donation page had no countdown clock. In the treatment, this organization added a countdown clock at the very top of the page.
It’s clear what kind of impact something as simple as a countdown clock can have. In this case, the countdown clock led to a 61% increase in donations.
Now if you’re worried about how to actually implement this, don’t worry. I’ve got you covered. There’s a really simple tool called MotionMailApp.com can that has come in clutch for us on many occasions.
Just generate your clock, copy the embed code, and then place it either in your email or on your year-end donation page.
#8. Be careful of using a progress bar and a countdown clock together.
Progress bars are another great tool to use to convey a sense of urgency, as well as tap into the “bandwagon effect.” But using a progress bar and a countdown clock together could have an unintended effect.
In the experiment below, this organization placed a progress bar and countdown clock together at the top of their donation page.
Using progress bar and countdown clock together actually led to a 29% decrease in donations.
One reason this might be is that the progress bar and clock were implemented too early in the year-end fundraising campaign.
It’s possible that the countdown in tandem with the minimal progress towards the goal actually made people think, “Well, my gift is never going to help that meet the goal in that short of time.”
As a result, this combination of tactics may have demotivated people to give.
#9. Visually emphasize your desired gift amount.
Social proof can be a very strong factor in influencing your donors to give. And one simple way to utilize social proof on your year-end donation page is emphasizing a “most popular” donation option.
One organization put this strategy to the test with a very simple design. They took the default gift option on their gift array put text above it saying “most popular”.
Emphasizing the desired gift amount led to a 23% increase in revenue per visitor, and it actually increased mobile conversion by 44%.
*Note: Make sure that you emphasize a gift amount that is slightly higher than your average gift size. If you emphasize a lower amount, you may actually drive down your average gift size.
#10. Make sure your donors know their gift is secure.
The last tip I’ll leave you with today is this… make sure you donors know their gift is secure.
In all likelihood, you already have a secure donation page. But just having a secure donation page doesn’t mean your donors know and feel that their information is secure.
One way to emphasize that your donors information is secure is to visually set apart their most sensitive information (i.e. credit card fields).
In the experiment below (and many others like it), this organization wrapped their credit card fields in a little gray box. They even placed a padlock icon near the fields to communicate that it was safe to provide the credit card details.
Visually emphasizing that the donation was secure led to a 14.4% increase in donations.
Take note…these design changes didn’t make the page any more secure. They simply reminded the donor know that it was safe to provide their sensitive data.
Need more year-end fundraising ideas?
We have a whole eBook called Cut Through the Clutter that is devoted to year-end fundraising. You’ll find 5 year-end fundraising insights from an analysis of 7000+ year-end emails, and 10 tested and proven ideas to help your year-end fundraising cut through the noise of the year-end season.
Have other ideas you’d like to share? Just drop them in the comments below.