Focus on the Family

How emphasizing the impact of a content offer on a landing page impacts downstream donor conversion

Experiment ID: #155568

Focus on the Family

Experiment Summary

Timeframe: 06/09/2023 - 06/30/2023

Focus on the Family uses dozens of different free video series offers to acquire new subscribers and donors. For most of these offers, their landing pages feature bullet points outlining the content of each episode in the series. In reviewing this standard design, we wanted to see if we could increase the appeal of the videos by using these bullet points to instead clarify what subscribers would be able to do as a result of these videos. This was inspired by Amy Harrison’s copywriting keynote at the 2022 NIO Summit.

We created a treatment version of their Cherish your Spouse video series landing page where the bullet points stated what subscribers would now be able to do, because of these short videos. We split traffic 50/50 and ran the experiment for 2 weeks. We believe that this new language would increase the perceived value of the videos, leading to more signups on the page and a higher downstream donor conversion on the subsequent donation page.

Research Question

We believe that emphasizing the impact the videos will have on subscribers will increase downstream donor conversion by increasing the perceived value of the videos.

Design

C: Control
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T1: Treatment - Cherish Value/Impact Language
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https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-150x150.jpg [post-thumbnail-width] => 150 [post-thumbnail-height] => 150 [admin] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-50x48.jpg [admin-width] => 50 [admin-height] => 48 [full] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3.jpg [full-width] => 1256 [full-height] => 1212 [thumb_372] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-372x359.jpg [thumb_372-width] => 372 [thumb_372-height] => 359 [single_post_thumbnail] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-648x625.jpg [single_post_thumbnail-width] => 648 [single_post_thumbnail-height] => 625 [thumb_32_32] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-32x32.jpg [thumb_32_32-width] => 32 [thumb_32_32-height] => 32 [thumb_48_48] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-48x46.jpg [thumb_48_48-width] => 48 [thumb_48_48-height] => 46 [thumb_64_64] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-64x62.jpg [thumb_64_64-width] => 64 [thumb_64_64-height] => 62 [thumb_128_128] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-128x124.jpg [thumb_128_128-width] => 128 [thumb_128_128-height] => 124 [thumb_122_67] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-69x67.jpg [thumb_122_67-width] => 69 [thumb_122_67-height] => 67 [thumb_153_153] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-153x148.jpg [thumb_153_153-width] => 153 [thumb_153_153-height] => 148 [thumb_130_163] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-130x125.jpg [thumb_130_163-width] => 130 [thumb_130_163-height] => 125 [thumb_232_177] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-183x177.jpg [thumb_232_177-width] => 183 [thumb_232_177-height] => 177 [thumb_272_325] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-544x525.jpg [thumb_272_325-width] => 544 [thumb_272_325-height] => 525 [thumb_271_346] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-271x262.jpg [thumb_271_346-width] => 271 [thumb_271_346-height] => 262 [thumb_271_271] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-271x262.jpg [thumb_271_271-width] => 271 [thumb_271_271-height] => 262 [thumb_272_172] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-178x172.jpg [thumb_272_172-width] => 178 [thumb_272_172-height] => 172 [thumb_372_461] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-372x359.jpg [thumb_372_461-width] => 372 [thumb_372_461-height] => 359 [thumb_372_500] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-372x359.jpg [thumb_372_500-width] => 372 [thumb_372_500-height] => 359 [thumb_385_270] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-280x270.jpg [thumb_385_270-width] => 280 [thumb_385_270-height] => 270 [thumb_416_241] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-250x241.jpg [thumb_416_241-width] => 250 [thumb_416_241-height] => 241 [thumb_448_410] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-425x410.jpg [thumb_448_410-width] => 425 [thumb_448_410-height] => 410 [thumb_448_410_retina] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-850x820.jpg [thumb_448_410_retina-width] => 850 [thumb_448_410_retina-height] => 820 [thumb_574_382] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-396x382.jpg [thumb_574_382-width] => 396 [thumb_574_382-height] => 382 [thumb_776_395] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3-409x395.jpg [thumb_776_395-width] => 409 [thumb_776_395-height] => 395 [gform-image-choice-sm] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3.jpg [gform-image-choice-sm-width] => 300 [gform-image-choice-sm-height] => 289 [gform-image-choice-md] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3.jpg [gform-image-choice-md-width] => 400 [gform-image-choice-md-height] => 386 [gform-image-choice-lg] => https://www.nextafter.com/wp-content/uploads/Treatment_-_Cherish_ValueImpact_Language-3.jpg [gform-image-choice-lg-width] => 600 [gform-image-choice-lg-height] => 579 ) ) )

Results

  Treatment Name Revenue per Visitor Relative Difference Confidence Average Gift
C: Control $0.32 $38.33
T1: Treatment - Cherish Value/Impact Language $0.34 6.4% 60.4% $39.01

This experiment was validated using 3rd party testing tools. Based upon those calculations, a significant level of confidence was not met so these experiment results are not valid.

Key Learnings

After three weeks, we were unable to show any statistically significant impact, positive or negative, from the treatment. Revenue showed the biggest impact, but it too wasn't statistically valid. After testing impact bullet points on three offers, we had one with a clear increase in donor conversion, one with a clear decrease, and this experiment with no significant impact. This shows that the success of emphasizing the value/impact of an offer vs emphasizing the content of the offer depends on the impact that is emphasized. For this offer, emphasizing that the videos will enable you to "feel the closeness that comes from cherishing each other and experience greater marital intimacy" weren't compelling enough impacts to significantly impact conversion. More testing is needed here offer by offer to identify the best value impacts to emphasize in the landing page copy.


Experiment Documented by NextAfter

Question about experiment #155568

If you have any questions about this experiment or would like additional details not discussed above, please feel free to contact them directly.