Care Net

How specificity in a subject line impacts open rate

Experiment ID: #38412

Care Net

Experiment Summary

Timeframe: 11/11/2020 - 11/24/2020

Care Net was sending a cultivation email to their file and wanted to test the element of specificity in their subject line. The control was “You should read this with your family” and the treatment was, “You should read this with your kids”.

Research Question

Will specificity in the subject line increase conversion?

Design

C: You should read this with your family
T1: You should read this to your kids

Results

 Treatment NameOpen RateRelative DifferenceConfidence
C: You should read this with your family 32.7%
T1: You should read this to your kids 33.2%1.5% 79.3%

This experiment has a required sample size of 67,791 in order to be valid. Unfortunately, the required sample size was not met and a level of confidence above 95% was not met so the experiment results are not valid.

Key Learnings

We weren’t able to validate the results, but we did see a directional lift from the treatment. This tells us that the specificity from the treatment minimally helped increase engagement, but wasn’t a significant enough difference to have a greater impact.


Experiment Documented by Nathan Hill
Nathan Hill is Vice President, NextAfter Institute.

Question about experiment #38412

If you have any questions about this experiment or would like additional details not discussed above, please feel free to contact them directly.